Primorje-Gorski Kotar County
Hotel Hilton Rijeka Costabella Beach Resort & Spa
JTH COSTABELLA d.o.o. – Hilton Rijeka Costabella Beach Resort & Spa
Hotel Hilton Rijeka Costabella – easy to read.docx
Where are we located?
Address: Opatijska ulica 9, Rijeka, 51000 Croatia
Telephone: +385 51 600 100
Email: [email protected]
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About Us
Our hotel is situated on the Adriatic coast, between the coastal towns of Opatija and Rijeka. We are surrounded by the landscape of Risnjak National Park and Učka Nature Park. Enjoy water sports and relaxation on our 200-metre-long beach. All accommodations are sea-oriented, and we offer two swimming pools, six restaurants, and the Eforea Spa and Wellness Club with full services.
Operating Hours and Service Availability:
Open 24 hours a day, 365 days a year.
Guests/visitors can book accommodation, services, or purchase tickets 24/7 via phone, email, or in person.
Additional Information Available at the Hotel:
- Information Screen: The height of the information screen is 140 cm from the floor.
- Information about the services we provide can be obtained:
- Via our mobile app
- Downloaded in PDF format
- In printed materials (leaflet or similar)
- We provide information in large print.
How to Reach Us?
You can reach us by:
- Plane
- Car
- Bus
- Taxi
- Boat/ferry
Map: Google Maps – Hilton Rijeka Costabella Beach Resort & Spa
Distances from key locations:
- Rijeka Airport – Krk: 35 km
- Zagreb International Airport (Dr. Franjo Tuđman): 179 km
- Intercity bus station “Žabica”: 8 km
- Ferry/catamaran terminal: 8 km
- Public transport station: 25 metres
- Parking: Own parking in front of the hotel and underground garage
Other Points of Interest:
- Rijeka city centre: 8.5 km
- Rijeka pedestrian zone – Korzo: 8.1 km
- Ivan Zajc Croatian National Theatre: 8.1 km
- Rujevica Football Stadium: 7 km
- Kantrida Swimming Pools: 2 km
- Opatija: 5.4 km
- Platak Ski Resort: 45 km
- Volosko: 3.7 km
- ZTC Shopping Centre: 4.8 km
Accessible Services for Guests with Disabilities
Our Staff:
- Employees are trained to work with guests who have disabilities and elderly guests.
- We have a customer service team member who can address the needs, requests, and complaints of guests with disabilities and elderly guests.
What to Expect:
- Assistance/guide dogs are allowed on the premises, and we offer water bowls for assistance/guide dogs.
- We provide 24-hour room service. Meals can be served in the guest’s room.
Our business practices comply with sustainable development and are reflected in our Travel with Purpose strategy: Travel with Purpose: Hilton.
Our principles are outlined in the following documents:
You can find all information regarding accessible spaces and services at Hilton Rijeka Costabella Beach Resort & Spa here: Accessible Rooms and Spaces
Accessible Common Areas for Guests:
- Business centre
- Concierge desk
- Lifts
- Hotel restaurant
- Meeting rooms
- Parking
- Public entrance
- Registration desk
Accessible Routes to Different Areas:
- Route from the accessible public entrance to accessible guest rooms
- Route from the accessible public entrance to at least one restaurant
- Route from the accessible public entrance to the spa
- Route from the accessible public entrance to the swimming pool
- Transport available upon prior notice
- Building entrance at ground level or with a ramp, lowered emergency evacuation instructions, public areas/facilities accessible to guests with disabilities, wheelchair-accessible ramp to the lobby/reception, van-accessible parking for self-parking at the premises
- Visual alarms for guests with hearing impairments in hallways and public spaces
- Audible alarms, voice alerts in lifts, Braille buttons in lifts
Accessible Accommodation (Rooms, Furniture, Equipment):
- Wheelchair-accessible rooms (step-free)
- Assistance/guide animals are welcome
- Strobe alarms
- Automatic door opening from inside the guestroom
- Bathroom doors are at least 82 cm wide
- Emergency pull cords available in bathrooms
- Evacuation chair available to assist in the evacuation of guests with disabilities
- Grab bars in bathrooms
- Digital alarm clock available with sound and vibrating pad
- Digital alarm clock with sound and strobe light available
- Emergency call button on the phone
The building is of recent construction and complies with the Ordinance on Ensuring Accessibility for Persons with Disabilities and Reduced Mobility (Official Gazette 78/13), and largely complies with the new Technical Regulation on Ensuring Accessibility for Persons with Disabilities and Reduced Mobility (Official Gazette 12/23).
Documents:
- Statement on Respecting the Principles of Accessible Tourism – Hotel Hilton Rijeka Costabella.pdf
